Shipping policy
Items are dispatched via USPS First Class Mail as the default shipping method. It is important to note that this shipping option does not include insurance or tracking. Customers can choose from a range of shipping carriers. For orders containing multiple items, the shipping cost will be based on the item with the highest shipping cost, with an additional charge for each extra item. This practice adheres to standard procedures.
DOMESTIC SHIPPING
USPS First Class Mail within the US generally takes 3-5 business days, although delivery times may vary. Shipping charges include both shipping and packaging costs. The carrier does not provide insurance for USPS First Class Mail. Buyers can select a carrier option that includes insurance at the time of purchase.
Lost or Missing Packages: (Policy Update to recent scams 2024)
Please note that the USPS First Class Mail shipping option does not include insurance or tracking.
*We recommend purchasing shipping that includes Tracking and Insurance.
If you do not receive your order within ten days from the shipped date, please contact us immediately (within 4 days after the 10-day delivery window). Once the contact is established, customers must maintain a line of communication. After 72 hours have passed with no response to our message or call, the eligibility for exchange or refund is no longer valid.
If your package is lost and not due to any negligence on the part of our establishment or its staff, but rather the fault of the delivery service provider, you may need to file a USPS claim or a claim with the carrier of your choice.
File a Claim with USPS: www.usps.com/help/claims.htm#
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.